Dementia House Continued

Well look, nothing funny happened yesterday. Nothing except after waiting for my debit card which is part of the agreement with medicaid and the house, and getting it about a month ago, I had activated it but I still couldn’t set a pin to get cash or to see what my balance looked like.

Gail, the business lady, told me it was because I put my own cell number into their automated (hah hah) system, when I should have put the Castle number.

I did that and I got a little further in the automated phone chain but it still said my information was wrong.

I somehow got the number to talk to an assistant at Sterling National Bank (Shitty Numbskull Bank) and got a muzak line saying :

THEY WERE EXPERIENCING A HIGHER CALL VOLUME THAN NORMAL AND THAT THERE NEXT AVAILABLE AGENT WOULD SOON BE AVAILABLE OR SOMETHING. THEN DEAD SILENCE. THEN GARBLED MUSIC. THEN A NEW VOICE SAYING THAT MY CALL WAS IMPORTANT TO THEM (IF IT WAS SO IMPORTANT, I’D LIKE TO SEE HOW THEY HANDLE NONE IMPORTANT CALLS) AND THAT I SHOULD STAY ON THE LINE (I WON’T TORTURE YOU ANY MORE)

But I am sitting at the kitchen table watching a fruit fly. Sometimes the building if filled with them. When after a half hour,I realize that the fruit fly is dead, and so is the phone line.

I figured even the fruit fly was bored to death.

So I call up the business lady who tells me to wait a second while she checks something and hangs up.

A second turns into 45 minutes.

To her credit, she calls me back and says she found out they had my birthday wrong. Let’s just say the month was correct, but the day and the year were way off. She tells me to call and put the wrong date in the automated gizmo because it may take a day before the right one makes it’s way into the system.

I tell business genius that might not be a good idea because sometime, someplace when I least expect it, they will ask me for my birthday and I won’t remember the wrong birthday and I see all sorts of shenanigans ensuing. I tell her I’ll wait a day, I’ve already waited a few months.

So that’s where that stands.

I’ll wait til tonight or tomorrow to give it another try.

Meanwhile, Juri the case worker who promised to get to the bottom of this because several other people couldn’t set their pin, is out for the Jewish holiday.

What else?

Oh I was contemplating finding out who gave them the wrong date or whether they couldn’t read a fax or what… but I think I’ll spend my time watching Howdy Doody on YouTube.